PASSGATE lets your people reset passwords, unlock accounts, and enroll in MFA on their own — securely, from anywhere, without ever opening a ticket.
Used by IT teams that hate password resets
Industry studies put password‑related tickets at 20–40% of all helpdesk volume. Each one costs time, breaks user focus, and — worst — pushes admins to skip security steps just to keep the queue moving.
Users prove who they are with multi‑factor verification, then reset, change, or unlock their own account — without IT in the loop. Every action is logged, auditable, and policy‑controlled.
A modern self‑service experience built on top of your existing identity provider. No replacement, no migrations, no fragile scripts.
Forgotten or expired? Users verify identity and reset themselves — from web, mobile, or the lock screen.
Authenticator app, SMS, email OTP, security questions, and TOTP. Policies decide what's allowed — not the user.
Locked out after too many attempts? Verify and unlock without paging IT.
Bidirectional sync keeps on‑prem AD and Entra ID identities consistent, with no shadow directory.
Users can launch reset right from the Windows lock screen — no second device needed for remote staff.
Length, complexity, history, banned passwords, and rotation rules — all enforced consistently.
Every reset, unlock, and policy change is logged with full context — exportable for compliance.
Hook reset events into your SIEM, ITSM, or chat platform — Slack, Teams, ServiceNow, Splunk, more.
Helpdesk, HR, or department leads get scoped permissions — no full domain admin handouts.
Users register a phone, authenticator app, and security questions during onboarding or first sign‑in.
When locked out or stuck, users prove who they are with multi‑factor verification — adaptive to risk and policy.
Choose a new password that meets your policy, sync to AD and Entra ID instantly, and get back to work.
Each event lands in the audit log with timestamp, method, IP, and outcome — ready for compliance review.
Multi‑factor by default, no shared secrets.
Live in days, not months.
Office, remote, frontline, kiosk users.
Lives next to your IdP — never replaces it.
Three landing pages, three angles on the same platform. Open the one that matches the buyer in front of you.
Manage, purchase, and optimize Microsoft licenses across every tenant — from one console.
Explore Now →Empower users to reset passwords, unlock accounts, and enroll in MFA — without IT tickets.
Set up PASSGATE in days. Watch your reset queue shrink in weeks.